Frequently Asked Questions
Everything you need to know about shopping with Birdie & Louie.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our contemporary fits may vary by style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
At Birdie & Louie, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last, reducing the impact of fast fashion on the environment.